If you have purchased a product at the Dollar General store and are not satisfied with it, there are a few things to keep in mind before filing for a refund. First, make sure that the product has not expired. Second, make sure that you have your purchase receipt or proof of purchase. Finally, if you are unsure whether or not the store allows refunds, then speak to a customer service representative at the store. ..

Dollar General return policy step by step

Dollar General is a store that wants its customers to feel completely satisfied with their purchase, which is why they also refund the products that you are not 100% content with. The policy follows a standard 30 days return policy on any products that are to be returned or refunded. So, if you want to return your Dollar General purchase, you must do it within 30 days by following all the procedures required to get a full refund.

How to file a refund on a Dollar General product?

  1. Log in to their website and click on the “returns” tab.
  2. Click on the “returns for digital products” link.
  3. Enter your return information in the “returns form” fields and click on the “submit return” button.
  4. You will be asked to provide a contact information for Dollar General’s customer service team so that they can process your return for you.

To file a request for return, the purchaser first needs to contact customer service. Upon contact, you will be provided with the return instructions along with a return authorization number. Remember, all products require a unique authorization number to proceed further. Once the request is filed, you now need to pack our item in its original package. You may use a different package if the original is gone. However, the product needs to be in a good, and undamaged condition to pass the refund criteria. Once packed, affix the authorization number that you have received along with the purchase receipt and address. Ship your package to the Dollar General address provided by their customer support.

The store does not accept returns for items bought from their website. All the products that are to be returned should be done in the same way they were bought.

Does Dollar General allow returns without a receipt?

At Dollar General, it is not possible to refund a product without the purchase receipt. To get a full refund on your returned product, you must have your purchase receipt handy.

Conclusion 

If you have lost your purchase receipt, you still have a slim chance of getting a refund in either of the two forms. If your product is in a good condition that is unused and undamaged, it is highly possible to be offered an exchange for a product of the same price or lower. Getting a product exchange is much better than getting your refund turned into a credit score. So, if you ever find yourself in this situation, go for an exchange instead of hoping for the best. ..

A1. Dollar general does accept used products.

You may return a product at Dollar General both online and in-store as long as it is good to be sold again. Dollar General accepts the product that is used, but you must include all required paperwork and accessories that came along with the product if any along with its original packaging.

A2. They deny a refund because the product was not as described.

Dollar General has a return policy that is pretty flexible. They accept products even if they are not in working condition, but the only ground that remains that cuts the chance of getting a refund is if the product is damaged.