How Does Uber Roadside Assistance Work?
uber drivers can access road side assistance through the Urgent.ly app just as passengers do. Just as uber passengers track the live status of their drivers, similarly uber drivers can track the live status of the road side assistance professionals through the app.
The professionals will arrive most quickly for the required assistance or help, but the time also depends on the driver’s location and accessibility.
How To Connect With Uber Road side Assistance?
Uber drivers can use the Urgent.ly app to connect with Uber Roadside Assistance in order to receive assistance when there is a roadside emergency. The app can be opened on the phone using the driver’s phone number and email address, and the drivers can keep their GPS enabled so that they can know their location.
The Urgent.ly app allows drivers to request roadside assistance services, track the professionals reaching them, and cancel the service if needed.
When To Call For Uber Road side Assistance?
-A ride to the airport -A ride to a meeting -A ride home from work The Uber driver-partners can also call for Uber Taxi for the following: -A taxi to the airport -A taxi to a meeting -A taxi home from work
When a car is out of gas or the driver needs someone to deliver gas to them, there are many emergencies that can arise. One such emergency is when a driver gets locked out of their car and needs a technician to unlock the car.
What Are The Charges For Uber Road side Assistance?
Uber drivers in the United States must pay $0.49 per month to get four roadside assistance services from Urgent.ly. Over an entire year, drivers can access roadside assistance due to any emergency.
The new parking fee will cost drivers $5.88 per year. ..
What Is The Connection Between Uber Pro and Uber Roadside Assistance?
Uber Pro is a rewards program by Uber for their driver-partners where they can enjoy the benefits of complimentary access to Urgent.ly roadside assistance services based on their efforts and commitments. All Uber drivers have to do is unlock their Uber Pro rewards by offering a high level of service, completing their driving training, completing a certain number of trips, getting high ratings from passengers, accepting more rides, etc.
Uber Pro Reward Levels
There are four levels of rewards in Uber Pro – Blue, Gold, Platinum, and Diamond. The benefits for each level increase as drivers earn more points. Blue rewards do not qualify for complimentary Uber Road side Assistance services, but Gold, Platinum, and Diamond rewards do qualify for free 24X7 road side assistance plus provide many more benefits to drivers. ..
Conclusion
Uber Roadside Assistance is a well-thought-of service that Uber provides to their driver-partners in cases of roadside emergencies through the Urgent.ly app. The Uber Pro rewards program is beneficial to the Uber drivers as they can earn more points, climb up the Pro levels, and get free 24X7 Uber assistance plus many more benefits. They have to show commitment and effort, and it will save them $0.49 per month of charges required for four roadside assistance services every year.
Uber offers a range of timings for its Roadside Assistance service. These include:
- 24/7 emergency assistance
- 7 days a week, 365 days a year
- 24/7 customer service
- Live chat support
If you’re stranded on the side of the road, Uber is here to help. The company’s roadside assistance is available 24/7, and can get you back on the road as quickly as possible. ..
Uber drivers can only access Uber Roadside Assistance when driving a passenger. ..
Uber drivers can access Uber Roadside Assistance even when they are driving the vehicle in their time. This service allows them to be contacted if there is an emergency on the road, and they can be taken to the nearest hospital or other location if needed.
Uber offers a free tow for drivers in select cities when they need help getting their vehicle to the nearest Uber service center. ..
Uber drivers are not allowed to tow their vehicles beyond 25 miles, even if they have paid for the service. ..
