Asus return policy

Asus Premium Care (APC) service is available to customers who have a qualifying purchase of Asus products. This service includes free technical support and 24/7 access to our team of experts. In order to qualify for APC service, customers must have a qualifying purchase of Asus products that include at least one Asus product from the following categories: -Acer Predator C720 Series -Acer Predator C740 Series -Acer Predator C850 Series -Asus ROG Strix GL502VS Gaming laptop -Asus ROG Strix GL502VS gaming mouse

Asus Premium Care (APC) can be purchased when you are purchasing your Asus product, be it from the store or the e-shop. This service provides you with a warranty extension program that is not applicable globally but only in the country where you had purchased the product. For availing of this facility later, you must have: -The original receipt or proof of purchase for your Asus product -Your original registration card or proof of ownership for your Asus product -Your original warranty card or proof of warranty coverage for your Asus product If all these documents are not available to you, then please contact customer support at 1-866-932-2737 and they will help you get started with the process. ..

The proof of purchase is a document that proves that the product has been purchased. This document can be anything from a receipt to a picture of the product. ..

The proof of purchase for the APC Service Policy can be found on the company’s website.

If you buy a product with a warranty, you can only exchange it for another product with the same warranty. ..

APC return care return policy

You can return your product in any of the ways mentioned below:

  • By returning the product to the APC store where you bought it
  • By returning the product to the manufacturer
  • By returning the product to a participating retailer
  • By returning the product to a government or non-profit organization

If you bought your ASUS and APC from different stores, then your ASUS unit will confirm your easy Return at the store within 14 days from the date of purchasing the product. The product must be undamaged, and any defect of the motherboard or hardware inside will only be entertained. Any defect in the exterior caused after the product purchase will not lead to Return, but it will be repaired as a part of the ASUS policy.

If you had bought your ASUS product and APC separately, a 14-day warranty would be granted to the APC. It must be ensured that the scratch-off security seal has not been tampered with. If the security seal is scratched off and a Warranty Extension program has been activated, there will be no return or refund of the product.

What cannot be returned?

  1. ASUS ZenFone 3 Deluxe
  2. ASUS ZenFone 3 Zoom
  3. ASUS Republic of Gamers (ROG) Strix GL502VS
  4. ASUS Republic of Gamers (ROG) Strix GL502VN
  5. ASUS ROG Strix GL502VS/GL504VN/6.0ZOOM/8GB/1TB/WIFI/BT

If you return a product purchased within 30 days of purchase, it will not be accepted. If the product you are returning is non-defective or any of the accessories are missing, ASUS may charge a 15% restocking fee. ..

Return fee

ASUS will charge you a return fee on all products you return unless you return the following: -Your original product -The product in its original packaging -The product’s receipt or packaging -Your original receipt or packaging

The defective product arrived damaged due to the carrier’s fault and missing accessories.

If you receive a product that is different from the one you ordered, ASUS will take care of the shipping costs.

How to return the ASUS product?

ASUS does not offer in-store returns, so you will always have to mail your item to the warehouse. To initiate this process, you need to request a Return Merchandise Authorization Number (RMA Number) by following the steps below: To initiate a return, you will need to request an RMA number from ASUS. This number can be obtained by following the instructions below. Once you have obtained the RMA number, you can begin the return process by mailing your item to the ASUS warehouse. ..

Step 2: After logging in, you will need to select a project. Step 3: Once you have selected a project, you will need to create an account. Step 4: After creating an account, you will need to select a team. Step 5: Once you have selected a team, you will need to create a project.

ASUS’s customer service is one of the best in the industry. If you have any questions or concerns, they are more than happy to help.

If you need help with your account, you can reach out to customer service via a live chat. ..

  1. Log in to your account and click on the “My Account” link in the top left corner of the screen.
  2. Click on the “RMA” tab in the left-hand corner of the screen.
  3. Enter your RMA Number into the text field below and click on the “Submit” button.
  4. Your RMA Number will be sent to you via email within a few minutes.

Step 2: Click on the “Settings” link in the top right corner of your account Step 3: Under “General Settings,” click on the “Security” tab Step 4: Under “Security Options,” select the “Two-factor Authentication” option and enter your login credentials. Step 5: Click on the “Activate” button to activate two-factor authentication. ..

Step 3: Click on the Order Details tab Step 4: Scroll down to the bottom and click on the Add Order button Step 5: Enter your order information and click on the Add Order button again

To return an item, you must first select the item(s) that you wish to return. Once you have selected the items, follow these steps:

  1. Go to your My Account page and click on the Returns tab.
  2. On the Returns page, under “How do I return an item?” click on the link that says “Return an item by mail.”
  3. Follow the instructions on the Return an Item by Mail page to complete your return. ..

Now that you have a good idea of what you want, it’s time to submit your request. This is where you’ll need to provide all the information needed to get your request accepted. You’ll need to provide your name, contact information, and a brief description of what you hope to achieve with the project. Be sure to include any relevant images or videos that may be helpful in illustrating your case. Once you’ve submitted all of this information, please wait for a response before continuing. If everything goes according to plan, you’ll soon receive an email back from us with instructions on how to proceed.

Once you file your application, the system will gradually lead to the final steps. Once you get the RMA number, print the shipping label, attach it to the parcel, and take it to the nearest delivery agency.

Asus is a company that offers great customer service. If you have a problem with your product, they will always try to help you out. ..

It takes about 7 days to get a refund.

If you have a refund from your bank, it typically gets processed within 48 hours. However, it may take up to 60 days for the refund to be received. So, you can always check your bank account via the banking app to see if you have received the refund.

A refund can be given for items that are not used or worn, as well as any items that have been damaged.

If the product you’ve purchased and also all the accessories provided are undamaged, you can return it within 30 days from your delivery date or your e-store invoice, provided you also have the original purchase receipt or gift card. If applicable, you may also get a full refund or a whole exchange based on the original payment method.