Monat is a startup that provides hair and skincare products. The company is started by Luis Urdaneta and Rayner Urdaneta.

The products are also FDA-approved, which proves they are good and genuine and also safe to use for everyone.

What is the Monat Return Policy?

If you have any questions about our return policy, please do not hesitate to contact us at [email protected]

If you are not satisfied with Monat products for any reason, you can return them within 30 days and receive a full refund. No shipping charges are involved. ..

If you are not satisfied with your purchase, you can return it for a full refund within 30 days of receiving it. ..

Product Condition

If you are not satisfied with the product or it may defect, you can return this product to Monat within 30 days and Monat will not accept your returned product if the arrival product is damaged during shipping. That’s why you should pack it carefully.

If the product is unused and not damaged, Monat will not be able to accept your return product.

Time Limit

If you want to return your product, you must return it within 30 days. If you do not, Monat will not accept your return.

If you have not received your product within 30 days after the shipping date, please contact Monat. We will do our best to help you get your product back as soon as possible.

If you return your product to Monat within 30 days and also the product is not damaged while shipping then Monat will accept your return product and after confirming your return product is successfully accepted, you will get your full money back, excluding shipping charges which are paid by you.

VIP Program

If you are a VIP member with Monat, you can return the product after the 30 days and get almost 90% of the money back. However, your product should be unused, unopened, and not damaged while shipping.

The product should be resaleable and unused by the customer so that Monat can be happy to accept your return product and be able to return your money after 30 days.

Monat is a loyalty program for businesses that allows VIP members to take advantage of its benefits and return any product they purchase. Customers who sign up for Monat receive 90% of the money back, but they are not paid shipping charges. To take advantage of these benefits, customers must first sign up for Monat and agree to bear shipping charges.

Steps to return your product

If your product is unused and not more than 30 days old, Monat will offer a refund.

  1. Contact Monat customer service to request a return authorization number (RA#)
  2. Complete the return form included with your RA#
  3. Ship the product back to Monat using the provided shipping label and tracking information
  4. Once Monat receives the product, they will process your return and issue you a refund or replacement product ..

Hello, my name is Canadamonatsupport and I am a support agent for Monat Global. I would be happy to help you with any questions or concerns you may have about our products. Thank you for choosing Monat! ..

Dear Monat Global, I am writing to inquire about the availability of CA French support. I would be very grateful if you could provide me with information on how I can get assistance with this language. Thank you for your time and consideration. ..

If you have a product that you no longer want, you should contact the company and ask for a refund. Monat offers a return policy that allows customers to receive a full refund for products that they no longer want. ..

If your Monat product arrives damaged, we will not be able to process a return or exchange. Customers are responsible for ensuring their Monat products arrive in a condition that meets our standards. ..

If you have shipped your Monat product, you will need to track your shipping and Monat will verify your product. Once Monat verifies your product, you will receive a refund, excluding shipping charges. ..

Monat customer care open timings

The Monat customer care team is open from Monday to Friday from 9am to 6pm. ..

The U.S. workweek is Monday to Friday from 8:00 a.m. to 11:00 p.m., and Saturday from 8:00 a.m. to 5:00 p.m., while the weekend is Sunday from 8:00 a.m. to 5:00 p.m.. ..

Conclusion

If you are not satisfied with your purchase from Monat, you can return it within 30 days for a full or partial refund.

If you have a product that you would like to return within 30 days, please return the product to Monat and we will process a full refund for you. If you have a product that you would like to return after 30 days but before 90 days, then please return the product to Monat and we will process a partial refund for you.